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Testimonials
At Coastline Homes we value our customers opinion, and we work hard to make sure that our
customers are 100% satisfied with their new modular home. Here are what a few of our
customers had to say about our work:
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We found that working with Richie while we planned for our home was an enjoyable, informative process. He was very patient with our many questions and extremely long, uncertain timeline. Once we ordered our home, we were glad that he and Jeff were able to shift gears and go full speed ahead to get us in the house within two months of setting it on the foundation. The house is everything that we dreamed of and more.
CWe were very pleased to never be treated with anything but the utmost respect, no question was too stupid. Everyone we spoke to at Coastline was very friendly and professional. The construction crew members are included in that, all were very nice guys. And we were very impressed with Mike’s work ethic and the quality of his work – on the whole it is a great team to have working with us!
~ Sarah and Amy
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Coastline Homes has been building a home for us on an existing lot we own in Surry. We
started to look for a builder for this house last October and, following information from
some friends, selected Coastline. We chose a home design in November 2005 and, having
chosen the kitchen appliances in Ellsworth, handed the whole process over to Coastline – one
reason being that we live in Northern Virginia – 850 miles away!
Coastline, and in particular Richie and Ronnie, have been extremely helpful, providing us
with information, sketches, formal plans, arranging all the permits with the local council,
and putting all changes through a Change Control process. They have cleared the site, built
the foundations and set the home in 10 weeks. We have had to come to Maine only twice – once
for a site inspection in December, and once in early March to look at the nearly-completed
house. Completion is due by the beginning of June 2006 – a date that we think they will meet
with ease!
~ Anita and Barrie
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My wife and I are natives of Mount Desert Island. We now live in Orlando, FL but own 3 properties on the island and return there
seasonally. One of our properties was over 100 years old and maintenance had become a problem. We decided to replace it with
something new. After consultations with builders in Southwest Harbor and Bar Harbor (custom builders), and Coastline, we selected
Coastline. We did this basically for two reasons: 1) the price and quality of Coastline versus Custom. 2) The professionalism,
cost and quality of Coastline and its employees, especially Richard Zerrien.
Despite one of the worst winters in recent history on the island, Coastline completed this job in a business-like and professional manner.
Building a house in Maine, financing it through a Maine bank, and dealing with a builder in Maine, when you live in Florida, is
not convenient! However, we had no real problems with Coastline!!!
We are Realtors in the Orlando, FL area and have been for 28 years. We have both sold over 100 M here in Real Estate. We wish every
deal here had been as comfortable as the one in Maine with Coastline!
~ Mel and Helen Phillips
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Our experience with Coastline Homes began in the fall of 2006. We had bought some property a few years prior
and knew that we wanted something different. Initially, we assumed our home would need to be stick built but
finding a quality builder would be difficult, especially having heard our fair share of horror stories over
the years.
While idea shopping, we had toured and researched several modular home builders in the area and generally found
Coastline Homes to be the best based on first hand experiences we had heard from friends and co-workers and
what we had observed ourselves in their models, namely quality construction and attention to detail.
With a proposed floor plan (sketch) in hand, we began our initial discussions with them, and throughout the
winter months, explored and refined what options would and would not be possible. As she grew and shrank, the
folks at Coastline and Keiser, especially Ronnie Gray (from Coastline) and Stephan Page (from Keiser) were very
helpful in keeping the process streamlined and the momentum going.
Together, they helped us identify major cost components and potential areas for savings when the total cost got
too high. They were also flexible / open to hearing and incorporating our desires for something different.
As shown (see photo), something different for us included:
- A somewhat unique window and door placement design (unlike any model we had seen) for a main living/chalet area (above) and a full walk-out basement section (below), which we intend to finish later;
- A large deck off the front of the main house as well as a covered porch with columns off the back of an attached two-car garage; and
- Entrances to the basement from both inside the house (common) and from inside the garage (not so common).
By early April 2007, we were convinced that “going modular” for us, and by mid-May, we found ourselves driving to
Oxford, Maine to visit the Keiser factory where we literally got to see OUR house being built as three separate boxes on-line.
Once finished, wrapped and shipped back to our home town in June of 2007, a truly
amazing group of individuals (better known as the set crew) had managed to set the
house on our prepared foundation and magically get it buttoned up and weather tight
in just one day.
From there, we found and greatly appreciated how flexible and accommodating the
folks at Coastline were with the remaining work schedule and finish work. In fact,
it was some of the “little things” that really made a difference to us. For example,
leaving some scaffolding behind, some window, door and floor trim off and even delivering
a 12 foot ladder for us to use while painting, especially the peak areas of the
chalet, was immensely helpful and appreciated by us.
They also allowed us flexibility in choosing subcontractors, some of which were
friends that allowed us to save money, and they were patient during some of the
open windows when schedules with others (e.g., the power company) were not as ideal
as they could have been.
As with any major building project, there were, of course, some oops and bumps along
the way but nothing insurmountable or that was not resolved in a reasonable and
professional manner by the folks at Coastline. In fact, there was even one time,
when Jeff Hardy, literally drove the extra mile and picked us up at local repair
shop when the alternator on our car went bad on our way to a meeting with him.
While challenging and time consuming, just because we are the sort of folks that
will research nearly everything, we found the journey along the way with Coastline
to very satisfying and in some ways, they were not just the vendor that helped to
build our house but in the end, they were more like old family friends that helped
give birth and raise our not-so-little baby.
~ Dale and Susan
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